Meet The Team

Joe Essigman

Client Servicing, Design & Creative

Joe is a talented individual who supports our new client implementation work with energy and enthusiasm.

Helpdesk Support

Comprehensive Client Servicing SLA

We offer a comprehensive SLA, with full request tracking and clear target resolution times.

Our helpdesk resolution times always exceed expectations.

Lin Cockayne

Programme & Stakeholder Management

As a Speech and Language Therapist, Lin brings exceptional people skills and clinical insights to our projects.

Carelink Redcentric

NHS Digital Assured infrastructure

With over 20 years’ experience of serving applications on the NHS’s private N3 network (now HSCN), the team at Carelink provide us with complete confidence on the security, reliability and resilience of our systems.

With efficient and responsive virtual hosting approved by NHS DIGITAL, our platform benefits from Carelink’s ISO 20000 accredited, ITIL managed services, ISO 9001 QMS and ISO 27001 ISMS. Our infrastructure is located in an ISO27001 secure facility, independently pen tested and regularly scanned for vulnerabilities.

Lucid Crystal

DevOps and technical support

Lucid Crystal build and support enterprise applications.

The team at Lucid Crystal are a focussed, integral technical partner delivering continual development and specialist support when needed.

Marriott Statistical Consulting

Statistical modelling

Marriott Statistical Consulting supports research, intelligence, modelling, forecasting and planning through the collection, measurement, presentation, analysis and interpretation of data.

We work with Nigel Mariott and the team to help our customers use results from our systems to make decisions about the present or plan for the future. Nigel is Accredited by the Royal Statistical Society and an RSS fellow.

Harvey Goldsmith

Company Chairman

Harvey has a long track record of promoting great ideas that contribute to social good.

Harvey is a legendary and visionary producer and promoter of rock concerts, charity events and television broadcasts. He has produced managed and promoted shows with most of the world’s major artists and was responsible for the two largest music events in the world, ever; Live Aid and Live 8. Harvey has won numerous awards and accolades for his charity and fundraising work over the years.

Andrew Cockayne

Founder & CEO

Andrew is a strategist with specialist expertise in customer insight, performance and change.

Prior to founding the company, Andrew spent 10 years leading services through change as a senior manager in the NHS and in Social Care.

Before this, he worked as researcher and analyst in the public and private sectors, including developing national policy at the Prime Minister’s Strategy Unit and managing primary research at Ipsos-MORI.

Brian Milstead

Non-Executive Director

Brian’s early career was in finance having qualified as an accountant.

He moved into general management and became Chief Executive of an Acute Teaching Hospitals NHS Trust, a role he held for 13 years.

Brian chairs a number of companies, and among his other interests, he regularly leads reviews of major programmes for the UK government.

Laura Bayford

Non-Executive Director

Laura is a talented company director, with an exceptional track record in customer insight, engagement and organisational strategy.

In addition to working as an independent consultant, Laura has held a series of senior leadership roles in industry, central government and with public bodies.

Laura recently served as Chief Operating Officer at the GP Federation, South Downs Health and Care.

Paul Venables

Non-Executive Director

Paul co-founded Connected Health, our sister company in Australia.

Paul has an enviable track record of bringing IT innovation to healthcare. He spent his early career in informatics, taking roles with a number of multinational companies.

In 1999, Paul co-founded Power Health Solutions where he remained a Director for 16 years. In that time Paul helped PHS grow into an international success story, opening business across Australia and the Asia Pacific region.